Shipping Policy

Thank you for shopping with CiloGlow.

We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).

Shipping Times

Estimated delivery times:

• Australia: 5–15 business days

• United States: 5–15 business days

• United Kingdom: 5–15 business days

• Canada: 6–14 business days

• New Zealand: 5–15 business days

Please note that shipping times are estimates and may vary due to customs clearance, carrier delays, or peak holiday periods.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with your tracking information so you can follow your package's journey.

If you have any questions regarding your order, please contact our customer support team through our Contact Us page.